| Customer Reviews: Average Rating:  Rating : - Worst GPS I've Ever Had (I've Had 3) This GPS unit was only 110 bucks at Staples so I figured, for 110 bucks, I don't care what the problem is, I'll just work through it, it's soo cheap. And now, well...I realize my cheapness is a huge flaw. I've had a TomTom, this Omnitech, and a Magellan. This Omnitech was hand down the worst I've had out of all three (granted, the tom and mag were more expensive, but NOT by that much).
This GPS worked well the first day I used it, then i turned it off for the night and the next day when I went to use it, I turned it on and it took over 10 minutes to find a satellite signal. I live in Bergen County, (Northern New Jersey), one of the busiest, most congested areas on the face of the planet, so there are absolutely no trees around tall enough to block a signal, and it's still suburban enough to not have ridiculously tall buildings.
The second problem I had with this GPS was that every 2-4 minutes the entire screen would go black. Another reviewer said he/she had the same problem, but that the GPS would still talk and give you directions. He/she got lucky! Because mine would absolutely not do anything, until you touch the screen to make it go back on, AND THEN after you touch the screen, you have to wait 10 minutes to get a GPS signal. It's absolutely ridiculous. This is the worst GPS I've EEEEEVER had.
The third and last problem I had with this GPS was the customer service. Oh my was it bad! The english line would ALWAYS be busy. I called every day, twice a day, for 1 week straight! After that, I finally go through to someone on the Spanish line. Of course, all they had to tell me was that i must have "mishandled" the GPS and that's why it was blacking out so in her opinion, it wasn't covered in the warranty.
So a week after that of just telling myself "just deal with it", I returned it to Staples and they made not of the problem. They were extremely nice about it and said it wasn't the first time someone has returned this model before.
WOW!!!!!! STAY AWAY!!!!!!!!!!!!!!!!!!!!! HORRRIBLE UNIT!!!!!!!!!!!!!! + See Full Customer Review |  |